Technology is changing so rapidly every day that it is almost impossible to keep abreast of all of the latest gadgets and trends that are out there. One of the newest and extremely popular forms of technology is AI. AI, better known as artificial intelligence, is basically a machine that can copy the behaviors and intelligence of humans.
Artificial intelligence is all around us and has been for quite some time even though many people haven’t noticed it until late. Nowadays, almost every house has some form of artificial intelligence whether it is Google, Alexa, or even Echo.
However, artificial intelligence is being used more and more in businesses today helping to eliminate the need for as much customer service representatives. This not only helps eliminate much of the overhead, but it can also enhance the customer’s experience as the responses are generally faster.
The common form of artificial intelligence used for the customer service aspect of a business is a chatbot which uses something called a conversational ai. This type of AI is capable of accepting commands but is also able to ask questions and give the proper responses as well.
Chatbots are programmed to respond appropriately to a customer’s particular issue or question. Even outside of business but just within your home, your AI such as Alexa is pre-programmed to be able to anticipate most of your questions.
Companies that develop these AI programs do so by using our daily conversations, text, et cetera, in order to come up with a database of possible phrases or questions which then help to make AI even more effective and intelligent. And as time goes on, AI is becoming even more sophisticated in its design as well as functions and capabilities.
Artificial intelligence is more than just a mere computer program; it is becoming and, for some, is a way of life. Artificial intelligence has even been used in the homes of the disabled in order to help them have the best quality of life possible. And some people even have artificial intelligence connected directly into their body via special devices or even by embedding microchips.
AI is not just the future; it is here now and looks like it is here to stay. With so many varieties of SMART technology and artificial intelligence integrated into so many of our devices and homes, AI is becoming a part of us. You don’t have to be microchipped in order to feel the effects of artificial intelligence and its technology because it is all around you.
With a future this bright, it seems that the possibilities of our lives are virtually endless and even unimaginable. Who would have known that in just a matter of 50 years, our world would change so drastically? Certainly not our grandparents or even theirs. However, change is definitely coming, and I can’t wait to be a part of this new world. I can only imagine how amazing life will be for the next generations that are to come.